Terms & Conditions

Welcome to Bawarchi Biryanis Indian Cuisine, Morrow (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern the use of our website, online ordering services, dine-in and take-out services, catering services, promotions, gift cards, loyalty rewards, and any associated products or services provided directly or indirectly by our business.

By visiting our website, placing an order, booking catering, or using our services in any form, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with these Terms, you should not continue to use our website or services.

2. General Use

Our website and services are intended for lawful use. You agree:

Not to use our services for any illegal activity.

Not to harm, misuse, overload, or interfere with the website or systems.

Not to collect customer data, scrape content, or copy any proprietary materials.

We reserve the right to refuse service to anyone at our discretion.

3. Menu, Pricing, and Availability

Menu items, pricing, portion sizes, availability, and ingredients may change without prior notice.

Images shown are indicative only. Actual presentation may vary.

Prices may differ between:

Dine-in

Takeout

Catering

Online ordering

Delivery platforms

Delivery platforms may add service fees, delivery fees, packaging charges, and commissions.

4. Allergies, Food Safety, and Health Disclaimer

We take food safety seriously, but we cannot guarantee that food will be free from:

Nuts

Dairy

Gluten

Sesame

Soy

Eggs

Shellfish

Other allergens

Cross-contamination may occur even when not listed as an ingredient.

Customers with allergies must notify our team before ordering.

We are not responsible for any medical reactions caused by food consumption.

5. Online Ordering

Orders may be placed through:

Our official website

AI phone ordering system

Aggregator platforms (UberEats, DoorDash, Grubhub, etc.)

Once an order is placed and confirmed, it cannot be cancelled after preparation begins.

We are not responsible for:

Incorrect addresses entered by customers

Delays caused by traffic, weather, or third-party platforms

Missing or late delivery by third-party drivers

If an issue occurs with 3rd-party delivery, customers must contact the delivery platform directly.

6. Refund and Replacement Policy

We want customers to be satisfied. If there is a concern:

The original food must be returned for evaluation.

Photos may be requested.

Refunds or replacements are at our sole discretion.

We do not issue refunds for:

Food that was fully or partially consumed

Orders older than 2 hours

Orders made via third-party platforms (refunds must be requested through them)

“Change of mind” or personal preferences (e.g., taste or spice level)

7. Promotions, Discounts, and Limited-Time Offers

Promotions may include coupons, percentage discounts, or special pricing. Offers are:

Limited time only

Subject to change

Cannot be combined unless specifically stated

Not valid with catering or bulk orders unless specified

Birthday offers require proof of date of birth.

Management may refuse discounts without explanation if misuse is suspected.

8. Catering Terms

Catering orders require advance notice, typically 24–72 hours depending on size.

A deposit may be required to confirm booking.

Customer is responsible for:

Delivery address access

Parking

Table setup

Buffet arrangements unless included

Cancellations:

72+ hours before event: full refund

24–72 hours before event: 50% refund

Under 24 hours: no refund

Large orders may require signed agreements.

9. Gift Cards and Store Credit

Gift cards and store credit:

Are non-refundable

Cannot be exchanged for cash

Must be used before expiration

Cannot be replaced if lost or stolen

10. Reservation Policy

Reservations are recommended for large groups.

We may hold a table for a maximum of 15 minutes beyond reservation time.

Management reserves right to:

Modify seating arrangements

Combine or split tables

Reject reservations in peak hours

11. Intellectual Property

All content including:

Logos

Menus

Photos

Videos

Trademarks

Designs

Text and descriptions

are the intellectual property of the Company.

Unauthorized copying, sharing, or reproduction is prohibited.

12. Privacy and Data Use

We respect your privacy. Customer information is used for:

Order processing

Communication

Loyalty rewards

Marketing, offers, promotions, and updates

We do not sell personal information to third parties.

We may share limited data with:

Payment processors

Delivery platforms

SMS/email marketing systems

By ordering, you consent to receive promotional messages, which you may unsubscribe from at any time.

13. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for:

Any direct or indirect damages

Loss of profit or revenue

Delays or service interruptions

Miscommunication

Food reactions or allergies

Third-party delivery errors

Events beyond our control (weather, power failure, accidents, etc.)

Our total liability is limited to the amount paid by the customer for the order or service in question.

14. Changes and Updates

We reserve the right to modify these Terms at any time without prior notice.

Updated versions will be posted on our website. Continued use indicates acceptance.

15. Governing Law

These Terms are governed by the laws of the State of Georgia, USA. Any disputes shall be handled in local courts with proper jurisdiction.

16. Contact Information

For questions, concerns, cancellations, or feedback, contact us:

Bawarchi Biryanis Indian Cuisine – Morrow

1375 Mt Zion Rd

Morrow, GA 30260

Phone: 470-706-8338

Email: support@bawarchimorrow.com

Website: www.Bawarchimorrow.com

Acceptance of Terms

By visiting our location, placing an order, browsing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.